Measuring our performance

Overview

The performance of our Strategic Community Plan is measured in a variety of ways, including:

• the observation of trends in the Annual Resident Perception Survey
• the development and implementation of Community Plan Strategies to meet the Community Aspirations and objectives on time and within budget
• ongoing tracking of the City's major infrastructure projects.
  

Annual Resident Perception Survey

In November 2025, the City conducted its Annual Resident Perception Survey to assess how well our services, programs, facilities, and infrastructure are meeting community needs.

Of the approximately 4,000 randomly selected households invited to take part, 871 completed the survey - an overall response rate of 22 per cent.

The results show strong performance ratings across the City’s services, programs, facilities, and infrastructure, with overall performance rated at 70%, and 85% of survey participants being likely to recommend the City as a place to live. 

Annual feedback on the implementation of the Strategic Community Plan

Annual feedback on the City's progress with implementation of the Strategic Community Plan is presented to the community in the City's newsletter, the City Chronicle, and in the annual report.

On-going tracking of projects

• An overview of the City's current, future and past major infrastructure projects is available in current projects and works. 
• updates on the City's operating projects are including in Council Bulletin

More information

If you require more information or a copy of previous years' results or feedback reports, please contact us on 9528 0333 or email customer@rockingham.wa.gov.au.

Awards and recognition

A number of actions and initiatives that we have undertaken to achieve our Strategic Community Plan's aspirations have resulted in the City receiving awards or recognition.