Low income subsidy scheme

Residents on low-income, pension or concession, living within the City of Rockingham boundaries can apply; however, age restrictions apply to two schemes.

To be eligible for a subsidy, the following items are required:

• a tax invoice displaying a zero balance ($0.00) i.e. it has been paid in full
• the tax invoice must state the item/s purchased; EFTPOS receipts alone will not be accepted
• should your tax invoice list your name and address, these details must match the details of the applicant
• it should be noted that a quote does not constitute a tax invoice
• valid bank account details (BSB, account number and signature)
• a photocopy of the front and back of a valid Health Care Card or Pensioner Concession Card
• qualifying Pensioner Concession card or Health Care card to include the same name and address details as the application form and tax invoice, ie all name and address information is to be the same within the application.

Applications must be lodged within four months following the date of the tax invoice/receipt.

For home modification or fixture installation applications and where the applicant is not the home owner, written permission is required from the home owner/landlord/property manager in the relevant space provided on the application form.

Eligible applicants can apply for up to $150 from each scheme every financial year. The Safety Scheme and the Home Cooling Scheme is only available once per household, per financial year.

Applications are accepted at any time of year and will be processed within 30 days of the application being received, except applications received in June which will be finalised within 60 days of the application being received.

The date the application is received determines which financial year the claim is made. For example, an application received on 28 June may not be processed until August, however will still constitute a claim for the previous financial year. Similarly, applications received after 1 July cannot be claimed from the previous financial year, regardless of the purchase date.

Rebates for successful applications will be directly deposited into your bank account. We have strict policies and procedures in place to ensure that your bank and personal details are kept secure.

Please refer to the Subsidy Scheme Eligible and Ineligible Items document for a list of items that can be applied for under each scheme. If you're unsure whether an unlisted item is eligible, contact us at customer@rockingham.wa.gov.au or 9528 0333.

Application forms are available by phone or email request, or can be downloaded below.

Please note which form applies to each subsidy type:

• The Subsidy Scheme Editable Form covers the Safety Subsidy Scheme and the Home Cooling Subsidy Scheme.
• The Age-Friendly Subsidy Scheme Application Form covers the Home Modifications and Assistive Equipment Subsidy Scheme and the Information Technology Subsidy Scheme.

Please note: As of 10 April 2026, the Budget for the Home Modification/Assistive Equipment Subsidy Scheme has been exhausted for the current Financial Year 2025/2026. Applications submitted after this date will not be processed. You may wish to re-apply for the Home Modification/Assistive Equipment Scheme in the new Financial Year, from 1 July 2026. Your application will be considered if it is received and date-stamped by the City no later than 4 months of the invoice date.

Please print the correct form for the subsidy you are applying for, ensure it is signed, and return it along with:

• Your bank details
• Supporting documentation (name and address must match the application form)
• The original tax invoice

You can submit your application via email to customer@rockingham.wa.gov.au or via mail to PO Box 2142 Rockingham DC WA 6967.

Safe & Found WA is an initiative introduced by the WA Police and the Australia Medic Alert Foundation. Safe & Found supports local residents living with dementia, autism or cognitive impairment who may be at risk of getting lost or reported as missing.

A Safety Subsidy Scheme application may be submitted by eligible residents to cover the cost of the initial subscription ($99). The ongoing annual fee of $49 is not eligible for a claim under the Safety Subsidy Scheme guidelines.

One claim per property, per financial year may be made with an application, lodged within four months of the date of the tax invoice.

For enquiries or further information regarding the Safety Subsidy Scheme, please contact the City at customer@rockingham.wa.gov.au.

There are many places where you can purchase assistive equipment or receive advice about where to purchase it from, including the Independent Living Centre and Technology for Ageing and Disability WA (TADWA).

The City does not recommend any supplier for installation. Local safety/security device suppliers/installers can be found in the Local Link (RMK Directory) or local newspapers. For the purchase of assistive equipment or advice about purchasing, contact Indigo, Technology for Ageing and Disability WA (TADWA), or you can source other information online.

For more information about the Subsidy Scheme contact us via email on customer@rockingham.wa.gov.au or phone 9528 0333.